Terms of Service

Last updated: July 2026

Welcome to The Chaotic Brand. By accessing our website or placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of The Chaotic Brand website and any purchases made through it. By accessing our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will take effect immediately upon being published on this page.

2. Products

We make every effort to ensure that product descriptions, photographs, colours and specifications are as accurate as possible. However, slight variations in colour or appearance may occur due to screen settings, lighting or the printing process and do not constitute a product defect.

All products are subject to availability. We reserve the right to discontinue any product or modify product specifications without prior notice.

3. Pricing & Payments

All prices displayed on our website are in the stated currency and are subject to change without prior notice.

Payment must be completed using one of the payment methods available at checkout before your order can be processed, unless a cash-on-delivery option is explicitly offered.

In the event of a pricing error or technical issue affecting an order, we reserve the right to cancel the order and issue an appropriate refund where payment has already been made.

4. Orders

Once an order has been placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

The Chaotic Brand reserves the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability

• Payment issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Circumstances beyond our reasonable control

If your order is cancelled after payment has been received, any applicable payment will be refunded using the original payment method.

5. Shipping

We currently deliver within Lebanon only.

Estimated delivery times are provided for convenience and may vary due to courier operations, weather conditions, public holidays or other circumstances outside our control.

Ownership and responsibility for the products transfer to the customer upon successful delivery.

6. Returns & Exchanges

Returns, exchanges and replacements are governed by our Refund & Return Policy, which forms part of these Terms of Service.

By placing an order, you acknowledge that you have read and accepted our Refund & Return Policy.

7. Intellectual Property

All content on this website, including but not limited to text, product names, artwork, illustrations, photographs, graphics, logos, branding, layouts and designs, is the property of The Chaotic Brand unless otherwise stated.

No content may be copied, reproduced, distributed, modified or used for commercial purposes without our prior written permission.

8. Acceptable Use

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to gain unauthorised access to the website or its systems.

• Interfere with the security or operation of the website.

• Copy or misuse any content or intellectual property belonging to The Chaotic Brand.

9. Limitation of Liability

To the fullest extent permitted by applicable law, The Chaotic Brand shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products.

Our total liability relating to any order shall not exceed the amount paid for that order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Lebanon.

Any disputes arising from these Terms or the use of this website shall be subject to the jurisdiction of the competent courts of Lebanon.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the details provided on our website's Contact page.